Visit the Museum in complete safety




Guidelines to follow during your visit

Our wood Iguanodon, in front of the museum, with its mask (photo: Stéphane Van Israël, RBINS)
Visit the Museum in complete safety
post by
Charlotte Degueldre

Do you miss our dinosaurs? Want to see Allosaurus ‘Arkhane’? Haven’t had a chance to visit our temporary exhibition Antarctica? You just can’t wait to discover our new gallery Living Planet? See them safely thanks to our new visit route! Buy your tickets online only*. And wear a face mask (mandatory from the age of 12)!

In order to welcome our visitors in the safest way possible, we have created a unique route through the Museum. You can choose between a short route and a long one. Note for people with reduced mobility and pushchair users: the route – short or long – has several stairs.

The short route

It takes you up to the Gallery of Evolution where Arkhane awaits you until Spring 2021. It continues in Living Planet, our brand new gallery that stretches over 2 floors. Then it goes down into the Dinosaur Gallery and the Mosasaur Hall, and ends with our temporary exhibition Antarctica.

The long route

Would you like to see all our rooms? Choose this route! Like the short version, it starts with the Gallery of Evolution and Living Planet. Then it goes down to the 250 Years of Natural Sciences and BiodiverCITY halls. It crosses the Gallery of Humankind to take you to the Antarctica exhibition. This route ends in the Dinosaur Gallery and the Mosasaur Hall.

A safe visit

The tickets, priced at our ‘permanent exhibitions’ rate (€0-7), are AVAILABLE ONLINE ONLY. We have put a capacity tracker in place in order to spread visits safely throughout the day. We would like to make you aware of the regulations created by the Belgian National Security Council  as part of easing the COVID-19 lockdown. Access to the Museum is only possible during the time slot marked on your ticket, which you choose when booking online. In order to respect the quotas, visitors benefiting from the free tariff (see below) are required to take a free ticket via the online sales site.

We have placed hand sanitiser dispensers throughout the visit route and our staff are equipped with masks. The automatic lockers situated on either side of the (closed) cloakroom are available and are disinfected after each use. According to the decisions of the Consultation Committee, wearing a face mask (disposable breathing mask, fabric mask or scarf) when inside the Museum is mandatory from the age of 12.

Guidelines to follow during your visit

In order to keep all visitors and members of staff safe, we ask that you respect the following safety measures:

  • Pack light: please don’t bring large bags, scooters or other bulky items (the cloakroom is closed). Only the automatic lockers at the cloakroom are available (and are disinfected after use). Pushchairs are permitted but we do not recommend bringing them (as they cannot be dropped off in the cloakroom).
  • Don’t bring a packed lunch or snack (the indoor eating area is closed off, only the outdoor area is available, and you are not permitted to eat or drink during the visit; you can buy snacks and drinks only to take away at the DinoCafé at the end of the route).
  • Family groups are limited to a maximum of 5 people.
  • Wearing a face mask when inside the Museum is mandatory from the age of 12.
  • Social distancing of at least 1.5m between other visitors must be respected throughout the visit and our staff will be ensuring this is observed.
  • Visitors with reduced mobility are asked to contact our Security service ( or 02 627 41 98) at least one day prior to your visit so that we can prepare for your arrival. Access to elevators will be reserved for those with reduced mobility.

Individuals who does not follow these guidelines will not be allowed in the Museum.

Please note:

  • The car park is only accessible to visitors with reduced mobility. We advise you to come by public transport.
  • Free visits on the first Wednesday of the month after 1pm are temporarily unavailable.
  • The DinoCafé is accessible at the end of the route. Here you can buy snacks, hot and cold drinks only to take away. 
  • The MuseumShop is accessible before or after the tour.
  • The indoor eating area and the cloakroom are closed until further notice.
  • The automatic lockers at the cloakroom are available and are disinfected after use.

Entrance to our new visit route is free:

  • for children under six accompanied by at least one paying adult
  • for holders of the Museum of Natural Sciences annual pass
  • for one accompanying person per disabled visitor
  • for holders of a voucher or one of these cards (to show at the entrance): ICOM, Brussels Card, Press, Attraction & Tourisme, Belspo
  • for teachers with one of these professional ID:


* If you have a question about the tickets you bought, please send an e-mail to from Monday to Friday (outside school holidays) or to during weekends and school holidays.
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